FAQs

The short answers. Anything else, contact us.

Fit & sizing

How does the sizing run?

Firm and sculpting by design, true to size. If you're between two sizes, take the larger one, the Sculpt Layer still holds beautifully.

Do I need to wear shapewear underneath?

No. That's the whole point. The shaping is built into the dress itself, you wear it on its own.

Will the shaping feel tight?

It feels held, not squeezed. Firm support at the waist and front, with stretch and breathability everywhere else.

Product care

How should I wash my Somarelle pieces?

Hand wash or a gentle cold machine cycle. No bleach, air dry only. Skip the tumble dryer to protect the fabric and its elasticity.

Can I iron them?

Follow the care label. Where allowed, low heat only, and avoid direct heat on delicate fabrics and the support structure.

How do I keep the sculpted fit in shape?

Wash gently, avoid harsh chemicals, air dry, store flat or hung. Cared for properly, the shape keeps doing its job.

Shipping

How much is shipping?

Free, worldwide, on every order. No minimum spend, applied automatically at checkout.

How fast is UAE delivery?

24 to 48 hours across the UAE. Express delivery is available at checkout.

How long does international delivery take?

Saudi Arabia, Kuwait, Bahrain and Oman: 3 to 5 business days, duties handled for you. Qatar: 3 to 6. Europe, the UK, North America and Australia: 5 to 8. Other destinations: up to 15. Most international orders arrive within 5 to 9 days of dispatch.

Do you offer cash on delivery?

Yes, within the UAE, where offered at checkout. You can also pay by card, Tabby or Tamara.

Returns & exchanges

What's the return window?

7 days from delivery in the UAE, 14 days internationally, provided items are unworn with tags and hygiene stickers in place.

What if my item arrives damaged or wrong?

Contact us within 48 hours with photos and your order number: full refund, replacement or exchange, your choice.

How are COD orders refunded?

Approved COD returns become store credit, valid 6 months, or a size exchange.

Can I cancel or change my order?

Once placed and paid, orders can't be changed or cancelled, so double-check size and colour before checkout.